Cancellation & Refund Policy
Can I cancel an order on prettyweaves.com?
We have a strict no cancellation policy. We request you to kindly place an order only if you are 100% sure.
What is the Refund Policy?
We do not refund cash however we will issue a credit note if there is a defect in the product at the time of delivery. Please intimate us if there is a defect within 24 hours of receipt of the package. Processing time for credit note is 24 hours. Validity for using credit note- 1 year.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 8939364545 or email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement of same value is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that exhibits physical damage to the box or to the product;
• Any product that is returned without all original packaging and tags originally included with the product at the time of delivery;